With the SAGE Connect Integration activated in your DistributorCentral account, your product data will automatically update in SAGE. This data push occurs every time you make changes to your product information in DistributorCentral.
Now that your integration is active, it’s important to be aware of key considerations when adding or updating products in DistributorCentral.
Adding new products
When creating a new product in DistributorCentral, you must assign both a SAGE Category and a SAGE Theme to ensure the product displays correctly in SAGE's database. These can be added via the SAGE Attributes section found in your product's Attributes export.
Getting Started with SAGE Attributes
Other SAGE Attributes
In addition to SAGE Category and Theme, DistributorCentral offers a range of SAGE-specific attributes that you can use to further customize the information displayed in SAGE. These attributes include:
- Categories
- Themes
- Keywords
- Compliance LIst
- Setup Charge & Code
- Screen Charge & Code
- Plate Charge & Code
- Die Charge & Code
- Tooling Charge & Code
- Repeat Charge & Code
- Additional Color Charge & Code
- Additional Run Charges (1-6) & Codes
Getting Started with SAGE Attributes
Troubleshooting Issues
Since DistributorCentral and SAGE are separate platforms with different data specifications, issues may arise when syncing product information. If a product is showing in DistributorCentral but not in SAG - or if updates made in DC are not reflecting in SAGE - follow these steps to troubleshoot:
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Check character counts
Both DistributorCentral and SAGE have different character limits for certain data fields. Make sure that none of your product fields exceed SAGE’s character count limits.
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Verify required fields
The data fields required by DistributorCentral may differ from those required by SAGE. Ensure that all of SAGE’s required fields are filled out in your DistributorCentral product data. Missing or incomplete required fields can prevent a product from being displayed in SAGE.
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Check SAGE modules
If you've reviewed the data field specifications and are still experiencing issues, verify that the Product Data Download and Product Data Upload modules are enabled in your SAGE account. These modules are necessary for the integration to work properly.
How to enable SAGE Connect Modules for DC
If you're still encountering issues with your SAGE integration contact DistributorCentral's product team for help.