If your product can be ordered "blank", or if it can be ordered as either "blank' or "decorated", you must have the "Has Blank" product attribute enabled.
Follow the steps below to enable this attribute for your product:
- While logged into your DistributorCentral account, click Products in the left menu
- Choose Add/Edit Products
- Click Edit to the right of the product you need to add an option to
- When the Product Editor loads, click Attributes
- When the product's Attribute page loads, click the "General Product Information" category to the left
- Next, check the "Has Blank Version" checkbox
- Save your changes
The "Has Blank" attribute can be enabled in bulk via the Product Attribute Spreadsheet.
Click here for steps on how to import attributes for products.
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